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<p>The Courtleigh Auditorium in Kingston was the venue for itebpo's inaugural itelFest.</p>
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<p>Itebpo is the Caribbean's largest business process outsourcing company, which has hundreds of staff in Jamaica, The Bahamas, Mexico and the United States.</p>
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<p>The corporate event is aimed at enhancing employee engagement, celebrate the dynamic culture of the company, increase staff retention and equip employees with information to enable their personal and professional development.</p>
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<p>"When you are dealing with people you have to create an environment that makes them want to come to work, people work because they have to and because of money but they stay because you have created an environment," founding chairman and chief executive officer of the Jamaican-based company, Yoni Epstein told <strong>BUZZ.</strong> </p>
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<p>"And that is our job as managers to continue to enhance, develop and continue to grow that   environment and that's one of the reason why we have put on intelFest today.<br>"We have grown tremendously over the last few years and that's why want  to engage with our team members to ensure that we never lose that culture," he added.<br>Developing that culture, Epstein said will ensure that employees treat the clients well, and will stay and grow with the company.<br>According to the CEO the company's focus going into 2020 is to ensure that it's employee are happy as "employee engagement equals customer engagement".<br>The day's event which is being emceed by popular personality,  Miss Kitty, include presentations from company executives, an inspirational address from service industry expert and inspiration coach, Marsha-Ann Brown and a performance from comedy duo, Ity and Fancy Cat.</p>
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