<b>Can content be streamed from a mobile device?</b><span style="font-weight: 400;">
</span><span style="font-weight: 400;">Yes. To stream content from a mobile device, you must purchase an internet package.</span>

<b>How many TVs can be controlled with a mobile device at one time?</b><span style="font-weight: 400;">
</span><span style="font-weight: 400;">You can only control one TV per device at a time.</span>

<b>The TV remote is not working or is running out of battery. How can this be resolved?</b><span style="font-weight: 400;">
</span><span style="font-weight: 400;">You can control the TV with their mobile device phone through the Celebrity Cruises App as long as it:</span><span style="font-weight: 400;">
</span><span style="font-weight: 400;">• Runs on iOS 9.0 or higher (with access to App Store) or Android 6.0 or higher (with access to Play Store)</span><span style="font-weight: 400;">
</span><span style="font-weight: 400;">• Has Celebrity Cruises App installed and logged in with their Guest Account to the current sailing</span><span style="font-weight: 400;">
</span><span style="font-weight: 400;">• Is connected to Celebrity-Wifi</span>

<b>Can I order room service via MyTV?</b><span style="font-weight: 400;">
</span><span style="font-weight: 400;">No. You can view the room service menu within the </span><i><span style="font-weight: 400;">Ship Information</span></i><span style="font-weight: 400;"> module but will need to place their order over the phone.</span>

<b>How long does a movie rental last?</b><span style="font-weight: 400;">
</span><span style="font-weight: 400;">You have 24 hours from the time of purchase confirmation to watch the movie before having to re-purchase the rental. They can watch the movie an unlimited amount of times within the 24-hour period.</span>

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